PRIVACY POLICY

We’re fully committed to complying with the privacy act 2020 and respecting your privacy. This policy outlines how your personal information is collected, stored, used and disclosed by us at out stores and on the website.

THE INFORMATION WE COLLECT

We collect information relating to you that you provide to us (or to service providers or partners working on our behalf) by many different means. For example, you may provide us with personal information by filling in an application form, entering information into, or otherwise interacting with, our website or through the way you transact with us. The information we collect may include:

  • your name, address, telephone number, email address and job title;
  • demographic information, such as your age, gender and interests;
  • credit related information such as payment information and credit history;
  • security information, such as passwords and usernames you use for our website;
  • information about what goods you purchase and how much you spend at our store; and on-line interaction information.
  • Image from video surveillance and other cameras in our showroom
  • Your employment history and educational details if you apply a job with us

HOW WE USE YOUR PERSONAL INFORMATION

The information we collect from you may be used by us for our business-related purposes including:

  • To communicate with you about your account and our relationship with you;
  • Processing your orders and supplying you with goods;
  • Administering your account, including dealing with your enquires, credit checks, billing and debt collection;
  • Improving our range of products, services and promotions (including assessing trends and customer interests);
  • Business, product, market and service analysis;
  • Business marketing, including contacting you about our products and services (unless you ask us in writing not to do so);
  • Ensuring compliance with any applicable trading or other terms and conditions;
  • To enable us, a service provider to us or a supplier or manufacturer of products we sell to respond to questions or concerns you have raised in connection with that service provider, supplier or manufacturer or their services or products:
  • To enable us or a supplier or manufacturer of products we sell to contact you in the event of a product recall or similar issue;
  • Competitions, promotions and operating any loyalty or reward programme that you are involved in; and
  • Any other our business-related purpose for which the information was disclosed to us.

PROTECTING YOUR PERSONAL INFORMATION

We will take reasonable steps to ensure the personal information we hold is stored in a secure environment and protected from unauthorised access, use, modification or disclosure. If you suspect any unauthorised access, use, modification or disclosure of your personal information held by us, please let us know immediately.

If you have login access to the secure member portal section of this website, your account information is username and password protected. We recommend that you do not share your username and password with anyone.

SHARING OF INFORMATION

We may share your personal information with our service providers, suppliers and the manufacturers of products that we sell for the purposes set out under ‘How we use your personal information’ above. We will require them to use reasonable efforts to protect your personal information against unauthorised access, use, modification or disclosure.

We may share anonymised and/or aggregated information about our customers with selected suppliers, manufacturers, service providers and other partners.

We may disclose personal information about you

  • If we are required to do so by law, regulation or legal process,
  • When we, in good faith, believe disclosure is necessary to prevent physical, financial or other harm, injury or loss,
  • In connection with any investigation of suspected unlawful activity or
  • To assist in collecting debt owed by you.

We will not sell, trade or rent your personal information to third parties without first obtaining your consent. However, we do reserve the right to transfer personal information we have about you to a third party in the event we sell or transfer our business or assets (or a substantial proportion) to that third party. If this was to occur, we will use reasonable efforts to require that third party to use the personal information you have provided to us in a manner that is consistent with this privacy policy.

INFORMATION GATHERED FROM OUR WEBSITE, APPS OR OTHER ONLINE PLATFORMS OR SERVICES

When you browse, read or download information from, or otherwise interact with, our website, any apps or our other on-line platforms or services, our system (using browser cookies or other technology) may log these movements and collect this information.

EMAIL AND TEXT COMMUNICATION

By contacting us in regard to our products/services or otherwise providing your email address or mobile number, you consent to receive emails or text communication which promote and market our products/services or the products or services of others.

You may unsubscribe from our email or text communications at any time by following the “unsubscribe” link in any promotional or marketing communication. Once unsubscribed, we will remove your details from the corresponding marketing list as soon as practically possible.

LINKS

We cannot provide any assurances or take any responsibility for the privacy practices of websites to which we provide links.

ACCESSING YOUR PERSONAL INFORMATION

You may ask to see any personal information we hold about you and we will provide it so long as we have such information and can readily retrieve it, subject to some exceptions at law. You may also ask us to correct any incorrect personal information we hold about you. In some cases, there may be a charge associated with providing you with copies of your personal information and we will advise you of these charges before providing you with the information.

Please contact us in writing if you would like to know more about how you can access or update your personal information:

Company Name – Safety Kings Limited

Email – [email protected]

Attn: Manager

CHANGES

We may change this privacy policy from time to time. Changes will be effective immediately upon posting of the updated version of this privacy policy on this website. This privacy policy was last updated in September 2022.